Only logged in customers who have purchased this product may leave a review.
Package Includes:
| Brand Name: | YAS |
|---|---|
| Weight: | Depends on the size |
| Model Number: | other |
| Aquatic Decorations Type: | Plants |
| Material: | Wood |
| Type: | fish |
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We provide free shipping to over 200 countries around the world*
*with some exceptions
No, the price you see is the price you pay - you won’t be charged any extra fees.
If you order an in-stock item your order will ship within 3 working days.
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@petshophome.com
You can change or cancel an order within 12 hours. Please contact us at support@petshophome.com
$12.52 – $19.42
Lori F.
Very small, additionally it is necessary to soak since it does not drown, received in three with a small week
Mathis J.
Delivery problem but the store refunded me without any difficulty.
Sandra H.
I arrive broken, some branches are too thin to be transported. On other occasions it has come much better.
Clément B.
jamais reçu mais remboursé
Roy B.
It’s very good.
M.
Top
Anna E.
The parcel did not come. it’s a pity.
J.
nunca lo recibí pero me devolvieron el dinero rapido
Людмила А.
I did not go to Russia. I talked to the store, he apologized and returned the money. I did not see the goods myself, but the seller is pleasant.
Daniele S.
ottimo
Anthony M.
Thank you!!!
Альбина А.
Коряга маленькая, прошлый раз была больше и мощнее. Я отдала 357 рублей, мог бы и побольше выбрать. Но это действительно моченое дерево, которое сразу тонет, не как обычное дерево, которое продают в зоомагазинах и которое плавает неделю…Не подделка. За меньшие деньги можно брать. Мне не повезло с ценой.
Игорь Х.
I did not receive the goods. Money returned immediately
Donna C.
Have not come
Мирослава Бублик
Money returned
Giulio M.
Ottimo, spedizione veloce
Маргарита О.
The parcel is not delivered, there was no information at all
Christian G.
u
Влад Щ.
Ordered the largest size. Got off the boat. I wonder what they have small coryags
Brenda F.
It came quickly. That’s interesting. In local Magas similar cost in the area of Kasar.
Тамара Г.
Returned at customs, store sent resend, but at customs again refund seller to questions answer, send fast!
Sofía P.
There was a problem with the shipment but they returned the money. Good communication. Recommended.
Olaf K.
I have the product hellaas never received but I do have quickly my refund received!
Виталий В.
The goods did not finish, but the store willingly communicate and returned the money! Molochaga
Николай Ф.
Very good, but shipping is strange
חגית ד.
I don’t know. Didn’t receive the item.
Олег Л.
Hello, I already bought the koryagi from this store, for the first time everything was fast and the koryaga came beautiful! For the second time, koryaga did not reach, deployed at Chinese customs, but the seller promptly returned money after opening the dispute. I advise this seller.
Daan V.
The right size
Денис А.
Did not arrive the parcel, the dispute was approved. Looking forward to get back
Вера З.
Good koryagi, I recommend.
Оскар В.
I put 5 stars to the store, for attention and decency to the buyer. I did not receive the goods and the seller himself offered to open a dispute to return the money