We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of petshophome.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We provide free shipping to over 200 countries around the world* *with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won’t be charged any extra fees.
When will my item ship?
If you order an in-stock item your order will ship within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@petshophome.com
Can I cancel my order?
You can change or cancel an order within 12 hours. Please contact us at support@petshophome.com
reçu rapidement le produit est conforme à la description
D***n
Rated 5 out of 5
The product on the dotik Duge priemniy in the car is not a city. Jaquitist of meregarn.
D***a
Rated 5 out of 5
Brought in 2-3 days, very quickly. Quality is not bad, in the car have not yet tried, complete with a safety belt for the dog.
K***a
Rated 5 out of 5
Kia Sid went perfectly. From all the wool of course does not save, but the sand and dirt with the paw are straight excellent!
E***e
Rated 5 out of 5
Shooook!!! The parcel was delivered 2 days before Tambov!!! Courier to the house! This is very cool!!! Quality fire! Did not expect delivery for such time))) the case itself is excellent. Bottom with rubber bands, so that the dog does not slip on the cover. All packed by 100 points. All in a separate bag, no sticking threads and holes! I advise definitely! You will not regret
M***v
Rated 5 out of 5
Class came all on time store super quality good
M***a
Rated 5 out of 5
Nice thing! Brought the courier the next day. Quality fire. All belts are adjustable in length. The dog liked it, we too)))
F***r
Rated 5 out of 5
S’adapte parfaitement a ma ford focus. Il manque plus qu’a voir la résistance dans le temps
R***s
Rated 5 out of 5
Totalmente satisfeita! Corresponde as imagens. Tecido de boa qualidade e fresco.
O***o
Rated 5 out of 5
I came quickly, everything is fine! Very satisfied with the purchase! To the store Thank you!!! For WV polo sat perfectly
O***a
Rated 5 out of 5
Quality is excellent
A***w
Rated 5 out of 5
Заказ получил довольно быстро, на Лада Веста чехол сел отлично, материал добротный, у нас Алабай надеемся придется в пору, как протестируем дополним отзыв с фоточками.
V***v
Rated 5 out of 5
Hammock decent, does not pass water, the product corresponds to the photo and description, I recommend
A***v
Rated 5 out of 5
Это одно из тех вещей на которые вы должны потратить свои деньги. Товар стоит того!
P***o
Rated 5 out of 5
Отличная подстилка , есть ручки с обратной стороны что позволяет фиксировать лежанку не только на подголовниках и ручках , но и не посредственно между силушкой и спинкой ( руЧки просовываются между ними ) , благодаря сетке животное может спокойно лежать и лицезреть передние сидения не вставая. Материал прочный чиститься влажной тряпкой.
N***o
Rated 5 out of 5
29.07 заказала, 17.08 доставил курьер прям до дома. Без каких-либо доплат. Доставка по России (она была дешевле на 100р, да и думалось что так быстрее будет)) качеством очень довольна, только очевидно на кольт большеват гамак) обратная сторона, что на сидушке, прорезинена, это каеф. Запах был жёсткий, но за день на свежем воздухе вроде лучше стало. Советую к покупке !
N***a
Rated 5 out of 5
Супер ! Доставка 2 дня курьером ! Все в точности как в описании и на картинке
Y***a
Rated 5 out of 5
товар дошел за 5 дней до МСК, доставили курьером. отличное качество, гамак из очень плотной ткани, все застёжки удобные и крепкие, шерсть вытряхивается и не прилипает. в салон Renault Arkana сел свободно, есть ещё запас ткани. безумно довольны покупкой, качество на высоте!
S***v
Rated 5 out of 5
Отличная вещь, качественные швы и материалы. В комплекте ремень для пристёгивания собаки через специальное отверстие в штатные замки ремней безопасности.
Customer
Rated 5 out of 5
Thank you! Works great!
V***v
Rated 5 out of 5
Товар соответствует описанию. Советую продовца
A***a
Rated 5 out of 5
pasuje idealnie do peugeot partner. Bardzo dobrej jakości. Przesyłka w trzy tygodnie kurierem – bez dodatkowych opłat. Polecam produkt i sprzedawcę.
Customer
Rated 5 out of 5
juste parfait bravo
M***v
Rated 5 out of 5
Материал плотный. С тыльной стороны резиновые пупырки что бы не скользил. Отличные и крепкие швы. Молния с блокировкой замка. Крепкие на вид карабины. Запаха нет. После установки допишу
S***O
Rated 5 out of 5
отличное качество, очень довольны
A***u
Rated 5 out of 5
Alors là jamais vu ça livré en moins de 24h commander le jeudi à 10h15 reçus ce matin vendredi à 8h45 !! Qualité impeccable tour super bien emballé attention forte odeur de plastique mais à part ça parfait je recommande les yeux fermés
E***a
Rated 5 out of 5
Chic cape, very good quality Zippers and all Velcro work perfectly. There is no smell from the fabric. The functionality is full. Happy! Definitely recommend
M***a
Rated 5 out of 5
I order here for the second time. The quality is excellent, everything is well stitched, the seams are even. Washed easily. Ordered delivery from the Russian Federation, delivered in 3 days to the Moscow region. On mazdu sch7 went perfectly. Seller and recommend!
V***a
Rated 5 out of 5
The dog is happy, lies constantly, on Kia Rio sedan fit well, later I will add a review on the operation
A***a
Rated 5 out of 5
Great hammock!
A***n
Rated 5 out of 5
I ordered for a friend, he was completely satisfied, all the seams are sewn and reinforced with overlays, delivery is fast, ordered from Russia! I recommend, do not turn yellow!
K***o
Rated 5 out of 5
Up to Chelyabinsk in 9 days by courier IML, rides in a soft plastic bag without pupyrka and box. The hammock is just awesome! I had promotion hammocks from feed producers and homemade sewed, enough for a year or two and in garbage, but this tight, stitch is dense and even, nice fittings. Take and will not regret!
N***a
Rated 5 out of 5
Very good case! The quality of the material is cool, the claws will not break, the right thing for the owners of pets
T***a
Rated 5 out of 5
Delivery fast, courier to the door. the quality of the fabric is dense, excellent, the mesh is dense, the seams are quality. I recommend the purchase.
A***o
Rated 5 out of 5
Received in 3 days by carrier. Super fast. Loved! Never received nothing so fast
Customer
Rated 5 out of 5
Same as in description, for a medium size car goes very well
F***t
Rated 5 out of 5
Very happy with my purchase, quite thick, as on the description. Small hic but that does not come from the product but from my car that does not have the support bar so that the passengers stand so the sides can not mount on the doors.
F***j
Rated 5 out of 5
Looks very good to protect the inside of the car to bring our tender friends the animals
E***v
Rated 5 out of 5
I liked the material, and the performance itself, the dog always creeps, but it gets used to, already trying to sleep on the road, convenient and all the wool on it, the goods are satisfied
Y***r
Rated 5 out of 5
Works great in my Kia Picanto
I***a
Rated 5 out of 5
Good quality fabric.
I***a
Rated 5 out of 5
Just high! Ordered with delivery in Russia. Got in 3 days! The dog is delighted. She likes Skoda Octavia. Took for the puppy стаффордширского bulterrier
A***o
Rated 5 out of 5
It’s super. Hammock came quite quickly for a day in Rostov on Don. In the car fit perfectly I think the dog will be happy. Seller recommend.
M***n
Rated 5 out of 5
Didn’t try it yet, but seems to be pretty good and conform to description
V***a
Rated 5 out of 5
Very good product. Fits perfectly to my VW Passat. It lets air through the rear and its sides allow the dog to access without damaging the entrance.
Customer
Rated 5 out of 5
The quality is good, the seams are even. There’s a smell. Cloth is dense. Corresponds to the description. I liked it, I hope it will last a long time.
Customer
Rated 5 out of 5
Impeccable compared to the surprise description of pure quality the price remains to be set up and tested in time but I am confident
E***a
Rated 5 out of 5
The product corresponds to the picture. Not yet used, but I think everything will be fine. When using the review, I will add.
Customer
Rated 5 out of 5
Shipping fast. The quality of materials and tailoring is excellent. After unpacking, there was a smell from the rubber bottom layer. In a couple of days on the balcony weathered. Tried the litter on Toyota Prado. Medium sized dog and rear passengers approved.
E***A
Rated 5 out of 5
On Kia Soul in size is perfect! The quality is 10 out of 10, pleasantly surprised. There was a light smell, but quickly weathered. All the fasteners are thought out. Now the car is protected from dirty paws and the tail does not jump and front to rear seats.
Customer
Rated 5 out of 5
Super
A***e
Rated 5 out of 5
Very fast delivery less than 5 days to my home via transport GLS (delivered from France, free), perfect. The size of the cover (152×143) is very good for the rear seat of a Peugeot 3008 II (2017-2020). Very easy with fasteners to install.
4***r
Rated 5 out of 5
We bought for a large car, the largest size, everything was very good, we are happy, the dog too. The goods came 13 days before St. Petersburg, it’s very fast, thanks to the store for speed!
E***a
Rated 5 out of 5
Great hammock. Delivery mega fast. There are no complaints about quality. On Lexus RX330 came perfectly. Thank you store. Recommend
A***a
Rated 5 out of 5
Brought quite quickly. Delivery by courier. There were a small deal with delivery, but the goods and the store here are not the same. In general, the thing is good, gives the impression of a durable product. Let’s see what happens. I took grant to Lada. Of course, the hammock is too big, but it’s not a problem, most importantly, not too small)))
Customer
Rated 5 out of 5
Very sturdy material. Stays taut lying. Good price quality ratio
Customer
Rated 5 out of 5
Arrived within the timeframe. Seems like good quality. Just as it’s described.
A***e
Rated 5 out of 5
The store is one of the most respected people!!! There was no tracking. I was wrong and I wrote it to him by mistake I confirmed received the goods, but he solved my problem and offered to pay back. He respects the buyer more than the money. I received the goods sivodnya. delivery by courier. I liked it very much, everything is neatly sewn. Thank you seller!!! good luck and good work to you.
L***h
Rated 5 out of 5
Все отлично. Заказ пришел очень быстро, вместо ожидаемого 2-3января2021, привез курьер 29 декабря2020г. Комплектацию не смотрела, т.к. это другим людям. Ноя надеюсь , что все точно так же как и мой заказ.
K***e
Rated 5 out of 5
Good quality, nice color and fast delivery. Recommend.
Customer
reçu rapidement le produit est conforme à la description
D***n
The product on the dotik Duge priemniy in the car is not a city. Jaquitist of meregarn.
D***a
Brought in 2-3 days, very quickly. Quality is not bad, in the car have not yet tried, complete with a safety belt for the dog.
K***a
Kia Sid went perfectly. From all the wool of course does not save, but the sand and dirt with the paw are straight excellent!
E***e
Shooook!!! The parcel was delivered 2 days before Tambov!!! Courier to the house! This is very cool!!! Quality fire! Did not expect delivery for such time))) the case itself is excellent. Bottom with rubber bands, so that the dog does not slip on the cover. All packed by 100 points. All in a separate bag, no sticking threads and holes! I advise definitely! You will not regret
M***v
Class came all on time store super quality good
M***a
Nice thing! Brought the courier the next day. Quality fire. All belts are adjustable in length. The dog liked it, we too)))
F***r
S’adapte parfaitement a ma ford focus. Il manque plus qu’a voir la résistance dans le temps
R***s
Totalmente satisfeita! Corresponde as imagens. Tecido de boa qualidade e fresco.
O***o
I came quickly, everything is fine! Very satisfied with the purchase! To the store Thank you!!! For WV polo sat perfectly
O***a
Quality is excellent
A***w
Заказ получил довольно быстро, на Лада Веста чехол сел отлично, материал добротный, у нас Алабай надеемся придется в пору, как протестируем дополним отзыв с фоточками.
V***v
Hammock decent, does not pass water, the product corresponds to the photo and description, I recommend
A***v
Это одно из тех вещей на которые вы должны потратить свои деньги. Товар стоит того!
P***o
Отличная подстилка , есть ручки с обратной стороны что позволяет фиксировать лежанку не только на подголовниках и ручках , но и не посредственно между силушкой и спинкой ( руЧки просовываются между ними ) , благодаря сетке животное может спокойно лежать и лицезреть передние сидения не вставая. Материал прочный чиститься влажной тряпкой.
N***o
29.07 заказала, 17.08 доставил курьер прям до дома. Без каких-либо доплат. Доставка по России (она была дешевле на 100р, да и думалось что так быстрее будет)) качеством очень довольна, только очевидно на кольт большеват гамак) обратная сторона, что на сидушке, прорезинена, это каеф. Запах был жёсткий, но за день на свежем воздухе вроде лучше стало. Советую к покупке !
N***a
Супер ! Доставка 2 дня курьером ! Все в точности как в описании и на картинке
Y***a
товар дошел за 5 дней до МСК, доставили курьером. отличное качество, гамак из очень плотной ткани, все застёжки удобные и крепкие, шерсть вытряхивается и не прилипает. в салон Renault Arkana сел свободно, есть ещё запас ткани. безумно довольны покупкой, качество на высоте!
S***v
Отличная вещь, качественные швы и материалы. В комплекте ремень для пристёгивания собаки через специальное отверстие в штатные замки ремней безопасности.
Customer
Thank you! Works great!
V***v
Товар соответствует описанию. Советую продовца
A***a
pasuje idealnie do peugeot partner. Bardzo dobrej jakości. Przesyłka w trzy tygodnie kurierem – bez dodatkowych opłat. Polecam produkt i sprzedawcę.
Customer
juste parfait bravo
M***v
Материал плотный. С тыльной стороны резиновые пупырки что бы не скользил. Отличные и крепкие швы. Молния с блокировкой замка. Крепкие на вид карабины. Запаха нет. После установки допишу
S***O
отличное качество, очень довольны
A***u
Alors là jamais vu ça livré en moins de 24h commander le jeudi à 10h15 reçus ce matin vendredi à 8h45 !! Qualité impeccable tour super bien emballé attention forte odeur de plastique mais à part ça parfait je recommande les yeux fermés
E***a
Chic cape, very good quality Zippers and all Velcro work perfectly. There is no smell from the fabric. The functionality is full. Happy! Definitely recommend
M***a
I order here for the second time. The quality is excellent, everything is well stitched, the seams are even. Washed easily. Ordered delivery from the Russian Federation, delivered in 3 days to the Moscow region. On mazdu sch7 went perfectly. Seller and recommend!
V***a
The dog is happy, lies constantly, on Kia Rio sedan fit well, later I will add a review on the operation
A***a
Great hammock!
A***n
I ordered for a friend, he was completely satisfied, all the seams are sewn and reinforced with overlays, delivery is fast, ordered from Russia! I recommend, do not turn yellow!
K***o
Up to Chelyabinsk in 9 days by courier IML, rides in a soft plastic bag without pupyrka and box. The hammock is just awesome! I had promotion hammocks from feed producers and homemade sewed, enough for a year or two and in garbage, but this tight, stitch is dense and even, nice fittings. Take and will not regret!
N***a
Very good case! The quality of the material is cool, the claws will not break, the right thing for the owners of pets
T***a
Delivery fast, courier to the door. the quality of the fabric is dense, excellent, the mesh is dense, the seams are quality. I recommend the purchase.
A***o
Received in 3 days by carrier. Super fast. Loved! Never received nothing so fast
Customer
Same as in description, for a medium size car goes very well
F***t
Very happy with my purchase, quite thick, as on the description. Small hic but that does not come from the product but from my car that does not have the support bar so that the passengers stand so the sides can not mount on the doors.
F***j
Looks very good to protect the inside of the car to bring our tender friends the animals
E***v
I liked the material, and the performance itself, the dog always creeps, but it gets used to, already trying to sleep on the road, convenient and all the wool on it, the goods are satisfied
Y***r
Works great in my Kia Picanto
I***a
Good quality fabric.
I***a
Just high! Ordered with delivery in Russia. Got in 3 days! The dog is delighted. She likes Skoda Octavia. Took for the puppy стаффордширского bulterrier
A***o
It’s super. Hammock came quite quickly for a day in Rostov on Don. In the car fit perfectly I think the dog will be happy. Seller recommend.
M***n
Didn’t try it yet, but seems to be pretty good and conform to description
V***a
Very good product. Fits perfectly to my VW Passat. It lets air through the rear and its sides allow the dog to access without damaging the entrance.
Customer
The quality is good, the seams are even. There’s a smell. Cloth is dense. Corresponds to the description. I liked it, I hope it will last a long time.
Customer
Impeccable compared to the surprise description of pure quality the price remains to be set up and tested in time but I am confident
E***a
The product corresponds to the picture. Not yet used, but I think everything will be fine. When using the review, I will add.
Customer
Shipping fast. The quality of materials and tailoring is excellent. After unpacking, there was a smell from the rubber bottom layer. In a couple of days on the balcony weathered. Tried the litter on Toyota Prado. Medium sized dog and rear passengers approved.
E***A
On Kia Soul in size is perfect! The quality is 10 out of 10, pleasantly surprised. There was a light smell, but quickly weathered. All the fasteners are thought out. Now the car is protected from dirty paws and the tail does not jump and front to rear seats.
Customer
Super
A***e
Very fast delivery less than 5 days to my home via transport GLS (delivered from France, free), perfect. The size of the cover (152×143) is very good for the rear seat of a Peugeot 3008 II (2017-2020). Very easy with fasteners to install.
4***r
We bought for a large car, the largest size, everything was very good, we are happy, the dog too. The goods came 13 days before St. Petersburg, it’s very fast, thanks to the store for speed!
E***a
Great hammock. Delivery mega fast. There are no complaints about quality. On Lexus RX330 came perfectly. Thank you store. Recommend
A***a
Brought quite quickly. Delivery by courier. There were a small deal with delivery, but the goods and the store here are not the same. In general, the thing is good, gives the impression of a durable product. Let’s see what happens. I took grant to Lada. Of course, the hammock is too big, but it’s not a problem, most importantly, not too small)))
Customer
Very sturdy material. Stays taut lying. Good price quality ratio
Customer
Arrived within the timeframe. Seems like good quality. Just as it’s described.
A***e
The store is one of the most respected people!!! There was no tracking. I was wrong and I wrote it to him by mistake I confirmed received the goods, but he solved my problem and offered to pay back. He respects the buyer more than the money. I received the goods sivodnya. delivery by courier. I liked it very much, everything is neatly sewn. Thank you seller!!! good luck and good work to you.
L***h
Все отлично. Заказ пришел очень быстро, вместо ожидаемого 2-3января2021, привез курьер 29 декабря2020г. Комплектацию не смотрела, т.к. это другим людям. Ноя надеюсь , что все точно так же как и мой заказ.
K***e
Good quality, nice color and fast delivery. Recommend.