Only logged in customers who have purchased this product may leave a review.
Package Includes:
| Brand Name: | Hoopet |
|---|---|
| Feature: | Breathable |
| Type: | cats |
| Material: | Velvet |
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We provide free shipping to over 200 countries around the world*
*with some exceptions
No, the price you see is the price you pay - you won’t be charged any extra fees.
If you order an in-stock item your order will ship within 3 working days.
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@petshophome.com
You can change or cancel an order within 12 hours. Please contact us at support@petshophome.com
$36.36 – $52.32
Walter H.
Item arrived safely
Кристина А.
The size does not match, in general a good house
Полина Ц.
Came very quickly everything corresponds to the description, but took the size M, was not enough for Chihuahua
Michael C.
the measurements were a bit off and it was too small for my dog 🙁
Hayley P.
Smaller than expected. Ordered Size M for up to 14kg. My dog weighs 8kg. Suggest going up a size. Good quality though and is as pictured.
Steinar R.
Sooooooooo cute
Françoise M.
A little small
Madison E.
Although there was a little girl left to my cats, the description meets the size, colors and material.
Олеся Г.
It came in about 3 weeks, we have a Spitz of 2,5 kg but took on 14 kg as in the reviews such Spitz House for 7 kg was small, the product was satisfied satisfied satisfied Seller Thank you
Branimir P.
Great products
Fernando J.
Very nice, good material for the price. My kittens loved it. Just a little bit of stability missing, but for the rest super good
Benjamin V.
It’s the same with photo and very cute. The customer service so nice and very fast delivery time.
Joana J.
muita fofa. como na foto
Jessica S.
Норм
Marion L.
For a chihuahua of 3.5kg… I took the big size…
Samantha M.
I think it’s a little small but that’s how she loved it. I’ll order another one for 2 kittens that came to my house.
Михайло Галицький
Domi class. For York 2 kg. Took the biggest, but it was possible to take less. Dog appreciated)
Dorian B.
Cute little house, Puss is happy with it
Kurt S.
The House would be bit unstabile, in video looks even more stable. I have a Pekingese dog when he reingehen the house over almost to (see photo.
Татьяна К.
Хороший домик. Качество фабричное. Продавец очень сильно смял его, чтобы поместить в пакет, но он легко отпарился. Для бивера весом 4 кг взяли домик в размере М. На мой взгляд можно было бы и больше, но этот тоже ничего. Домик складывается, можно транспортировать. Крыша на молнии, внутри мягкая двухсторонняя подушка, ни не сильно набитая, скорее всего буду докупать ещё одну подушку. Размеры у продавца указаны корректно.
Léonie L.
Very pretty, well keeps the ideal heat for short-haired dogs, for warm countries I do not recommend it for long-haired dogs.
Наталья У.
Very good house, everyone is happy!
Ульяна Щ.
The houses are very cool! Thank you!
Зинаида А.
Very cool house, I advise
Эдуард Ю.
The large size is ideal for Spitz, Herk. For the news, the entrance is too small. House of excellent quality, there is a smell when unpacking, weathered. The dog is happy.
Lachlan J.
Paid extra for delivery because I don’t want to wait. Arrive after 14 days to Aus, which is great for me. Order S size for my 2.8kg kitten. Good quality and materials, my kitten loves it is the most important!
Óscar L.
There was a failure, and it was resolved quickly. Thank you
M.
She’s pretty and soft. It mounts and dismounts easily. It can be washed in the washing machine. I still don’t know if my little bitch will like it.
Yolanda S.
It’s come very fast, my little dog loves it, the little house is very pretty
Lara M.
Very good quality, came very well packed and arrived very early. Highly recommend
Angelina N.
Exactly like the picture. York 2kg. I took the medium so he could go to bed. It’s perfect. Thanks to the store.
Terry S.
jest super kupiłem drugie
Пётр Е.
Super house like the puppy Spitz, does not pour out from there, the most then the size is smaller do not take
Svetozár K.
The shipment arrived in order, very quickly and the dog house is beautiful. Our dog loves him from the first moment. Thank you and I wish many satisfied customers
Sara S.
Good, the pet liked, I recommend.