Only logged in customers who have purchased this product may leave a review.
Package Includes:
| Brand Name: | Hoopet |
|---|---|
| Type: | cats |
| Material: | 100% Cotton |
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We provide free shipping to over 200 countries around the world*
*with some exceptions
No, the price you see is the price you pay - you won’t be charged any extra fees.
If you order an in-stock item your order will ship within 3 working days.
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@petshophome.com
You can change or cancel an order within 12 hours. Please contact us at support@petshophome.com
$42.94 – $57.56
Walter B.
Excellent, fast shipping. The Item is like the pictures, warm. My cat doesn’t want to in, yet 🙂 Recommended. Thanks!
Katie M.
Waiting for the cat to try. I like it so much! Very fast delivery!! Thanks
Михаил О.
Very versatile, comfortable and good quality. The walls are dense, the shape holds. Delivered 2 weeks before Sochi, but not home as stated, but had to be picked up at the post office. It smells not very much, I hope it does. Everything looks the same as in the photo.
Howard C.
Very nice bed, good quality, arrived on the estimated date to Valdivia, I demand a little less than a month. My kittens loved it, very happy with the purchase
Наталія Авраменко
Очень хорошая вещь для моей собаки
Carolina B.
Exactly as the description. Great quality
Василий Ч.
A beautiful house, the cat is delighted: 3
J.
It’s pretty good quality. Very satisfied.
Jessica B.
Good product, fast delivery
Josefina C.
Recomendable calidad y envío rápido
Raymond G.
Excellent Product my catnip babies love it. Reliable store and responds to concern. I missed my little gift but I got it all in very good condition
Guilherme C.
Excellent quality. My cats, spend all day sleeping. My cats are great, have 7kg and size medium gave perfect for them. Recommend
Clémence M.
Réel aux images
Nicholas G.
Super
דינה ג.
Perfect
Terry W.
It’s amazing thanks very much I love it.
Alan K.
Llegó bien
Ольга Б.
The house is excellent, quality, came quickly enough-about 20 days. Cat until too appreciated, I hope, in the autumn will feel the advantages of sleeping in the house, and will use it more often
Macie B.
My cat very happy
Анфиса Р.
Corresponds to the description, the quality is good. No smell. I took M size. The cats liked it. Recommend
Juana C.
Sent fast, it’s just as it looks in the image
Michelle C.
The House took for York-the standard size-M, spacious, soft. with a mattress cover fur with a zipper. Delivered to Krasnodar region on accelerated delivery in 20 days, packed very well, crumpled straighten. The dog realized that for her and quickly climbed into it. Thank you for fast delivery quality. There is no smell, the seams are even, the threads do not stick out. I advise the store.
Henri S.
Cats are appreciated. In the process of use I had to make not a house, but a bed. The cat began to claw the inner pillow.
יוחאי א.
Fast shipping and delivery. Good quality. Thanks
Izabela J.
Super Cat gives lajka
Кирилл Г.
Dog liked
Виктория Ф.
The house is just great! Very roomy, cozy! My cat and I are delighted.
Júlio A.
Very good, very comfortable, better than the options that had here in Brazil, very soft and the walls are thick, so warm cat in this cold season