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We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We provide free shipping to over 200 countries around the world*
*with some exceptions
No, the price you see is the price you pay - you won’t be charged any extra fees.
If you order an in-stock item your order will ship within 3 working days.
Orders are shipped by EMS, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.
You will receive your tracking information within 3-5 working days, but sometimes due to free shipping tracking is not available. If not please contact us at support@petshophome.com
You can change or cancel an order within 12 hours. Please contact us at support@petshophome.com
€42.84 – €47.36
Aart v.
De drinkfontein is boven verwachting goed. Onze kan wilde alleen uit de kraan drinken, dit is nu verleden tijd. Hij is helemaal weg van de fontein.
M.
He came in smoothly. Simple and intuitive assembly. My cat is using it smoothly. Very quiet.
Amber V.
Merci
Adrian C.
Super produit, comme la description
ענבל ש.
beutiful and easy to use as the description mentioned
София Х.
Quality is good. Cats really liked. Delivery is just under a month. Seller recommend.
Rachel P.
Excellent and delivery time rapidissimi drinking fountain
Amy B.
Easy to step up and my cat took to it straight away 🙂 very happy with the purchase! Just plan for a long delivery time.
Rose R.
good
Carla S.
I received it very quickly and loved it, it’s just as it looks in the photo, my happy cats, thank you very much♥️
Syrine L.
Happy with my purchase but the parcel arrived cabossed, fortunately the item was not damaged, thank you.
Sean W.
Great Fountain! Silicone mat) works quietly.
Anna S.
Item is perfect!! I order 3 times ..
Lily W.
I got a cat fountain from Amazon with no flower plug and they couldn’t replace the missing part, so I ordered this one. Fits perfectly and happy that it could be purchased separately. It came in less than 2 weeks to Australia. I don’t know how it beat so many other parcels that I have ordered.
Amélie M.
Very fast
يوسف ا.
جميله
Ángel A.
Good morning, the order arrived early, it is very accurate and my cat liked it very much, enjoys playing and drinking water.
Lukas S.
Sehr schön, genau wie auf der Abbildung , werde mir ein 2.tes bestellen, ware kam genau zum angekündigtem Termin. Im Zoo marka kostet das gleiche das Doppelte.
Matthias D.
very quiet ,very good product and excellent store , Very fast delivery
Oisin O.
My cat simply adores this! she drinks so much more water now and her coat is amazing! great product!
نسرين ا.
quiet. and. Nice arrived quickly less than two weeks. quality.satisfied with it. thanks for the store. recommended
J.
Exact to description and same quantity
Juan M.
Amazing quality, my cat loves it! Arrival in Spain less than 10 days
מיטל ג.
I ordered for a friend, so I can not say anything.
Madison M.
the package is exact as shown in description, arrived before the given deadlines. ps. one cat is very happy and started drinking water immediately, the second one showed high ignorance.
Алиса Л.
Good, quality fountain. Good plastic, silicone mat for it. Works absolutely invisibly for a person. Perfectly packed and quickly delivered. I recommend to buy. Thank you to the store, the cats liked it. Many thanks to seller!
Loevan H.
parfait
Crystal B.
Everything as described. works. the cat does not yet understand that this is his Drinker. probably there was no drier.
מורן ע.
Working מצויין, came within one week מרגע invitation
Давид П.
Great Fountain! My cat liked it. The first days did not leave him at all! Works almost quietly
Nick G.
recommended
Эльза Г.
Lovely fountain!!! Came in 2 weeks! Wavy parrot really liked, bathed in it!!!)))
Charlie O.
Correct amount provided, item is just as described. Happy to have a supply of filters so I don’t have to purchase more for a while.
Альберт Ч.
Excellent fountain, detailed instruction manual, sent quickly, came quickly. The cat looked at him for 10 seconds and began to drink water. For us it is wonderful because standing water in a bowl cat drinks very bad.
Paula R.
It’s okay.